Account & Registration
Opening an rkf99 account takes about two minutes. You need a valid mobile number registered in Bangladesh, a date of birth showing you are 18 or older, and a bKash, Nagad, Rocket, Upay or bank account for deposits and withdrawals.
Each player may hold only one account. If you try to register a second account, both accounts may be suspended and any pending balance forfeited. Use your real name and date of birth — these must match your identity document when you request a withdrawal.
What do I need to register?
A working mobile number, a valid password, and agreement to the Terms & Conditions. No document upload is needed at sign-up — verification is only required before your first withdrawal.
Can I change my registered mobile number?
Yes. Submit a request through live chat with your NID or passport for identity confirmation. The change is processed within 24 hours.
Deposits & Payment at rkf99
rkf99 accepts bKash, Nagad, Rocket, Upay and bank transfer. All deposits are free — rkf99 does not charge a processing fee. The minimum deposit is ৳100. Most deposits arrive in your rkf99 wallet within five minutes.
| Method | Min Deposit | Arrival Time | Fee |
|---|---|---|---|
| bKash | ৳100 | ≤ 5 min | Free |
| Nagad | ৳100 | ≤ 5 min | Free |
| Rocket | ৳100 | ≤ 5 min | Free |
| Upay | ৳100 | ≤ 5 min | Free |
| Bank Transfer | ৳100 | ≤ 5 min | Free |
My deposit has not arrived after 10 minutes — what should I do?
Take a screenshot of your mobile banking confirmation and share it in live chat. Support will trace the transaction and credit your wallet manually if the funds did not auto-match. Keep the transaction ID; it speeds up the trace.
Withdrawals & KYC at rkf99
The minimum withdrawal is ৳1,100 and the daily limit is ৳2,20,000. Most approved withdrawals are processed within 37 minutes. First-time withdrawals may take up to two hours because of the identity check.
What is KYC and when does it apply?
KYC (Know Your Customer) is an identity check required before your first withdrawal. rkf99 accepts National ID Card (NID), Passport or Driving Licence. Upload a clear photo through the account dashboard. The review takes up to 12 hours. Once approved, future withdrawals skip the document step.
Why was my withdrawal declined?
Common reasons: the account name does not match the mobile banking name, KYC is not yet approved, the wagering requirement on a bonus has not been met, or the daily limit of ৳2,20,000 has been reached. Contact live chat for a specific reason.
| Detail | Value |
|---|---|
| Minimum withdrawal | ৳1,100 |
| Daily maximum | ৳2,20,000 |
| Processing time | ≈ 37 min |
| First withdrawal | Up to 2 hours |
| KYC review | Up to 12 hours |
| Documents accepted | NID, Passport, Driving Licence |
Bonuses & Wagering Rules
rkf99 offers a first-deposit bonus of 140%, capped at ৳23,000. The wagering requirement is 9× the bonus amount. You have 7 days to complete the wagering before the bonus expires. Reload bonuses add 8% on subsequent deposits. Daily cashback runs at 1% of net losses.
How is the wagering requirement calculated?
If you deposit ৳1,000 and receive a 140% bonus of ৳1,400, the wagering requirement is ৳1,400 × 9 = ৳12,600. Only real-money bets count. Bets placed with bonus funds do not count toward wagering. Progress resets if the bonus expires.
Can I withdraw before completing wagering?
Yes, but the bonus and any winnings attributed to it will be forfeited. Your deposited amount (minus any losses) can still be withdrawn after KYC approval. It is worth checking your bonus balance in the account dashboard before requesting a withdrawal.
Referral bonus
Invite a friend using your referral link. When they register and complete their first deposit, you receive ৳175 credited to your wallet automatically. There is no limit on how many friends you can refer.
Games Available on rkf99
rkf99 has over 1,500 games from Pragmatic Play, Evolution, Sexy Gaming, Playtech and FA Chai. Categories include slots, live casino, fishing games, crash games, card games and lottery.
Are the games fair?
All games use certified random-number generators (RNG) provided by the game studios. RTP figures shown on each game card are the studio-published values — for example, Bombing Fishing (Playtech) is rated at 97.1% and Fortune Tiger (Sexy Gaming) at 97.3%. rkf99 does not modify these values.
Can I try games for free?
Some slots and table games offer a demo mode without a real-money bet. Look for the "Demo" label on the game card. Live casino tables and fishing games require a funded account to play.
The rkf99 App
The rkf99 Android app (version 3.0.5) is a free 36 MB download that runs on Android 7.0 and above. It is not on the Google Play Store — download the APK directly from the app page. iOS users can use the mobile browser version at rkf99.lat.
How do I install the APK?
Go to your phone's Settings → Security → enable Install from unknown sources for your browser. Download the APK from the rkf99 app page, tap the downloaded file and follow the on-screen steps. The whole process takes under two minutes.
The app crashes on startup — what do I check?
Confirm your Android version is 7.0 or later. Clear the app cache (Settings → Apps → rkf99 → Clear Cache). If the problem continues, uninstall and re-download the latest APK from the app page, as your file may be from an older build.
Security & Your Account
rkf99 uses SSL encryption on all connections. Passwords are hashed and never stored in plain text. Two-step verification via SMS is available and strongly recommended — enable it in Account Settings.
Someone else accessed my account
Change your password immediately through Settings → Change Password, then contact live chat to flag the incident. Support can lock the account and review recent login activity. Never share your password or OTP with anyone, including people claiming to be rkf99 staff.
How do I close my account?
Send a written request via live chat. Withdraw your remaining balance first — once an account is closed, the wallet balance is not automatically returned. Accounts under investigation cannot be closed until the review is complete.
All Questions at a Glance
How do I register on rkf99?
Visit /rkf99-register/, enter your mobile number, choose a password and accept the Terms & Conditions. The process takes about two minutes. You must be 18 or older. One account per person — duplicate accounts are suspended.
What is the minimum deposit at rkf99?
The minimum deposit is ৳100. Supported methods are bKash, Nagad, Rocket, Upay and bank transfer. There are no processing fees. Funds typically arrive within five minutes of your mobile banking confirmation.
How long does a withdrawal take?
Most withdrawals are processed in around 37 minutes after approval. Your first withdrawal can take up to two hours because of the KYC identity check. Subsequent withdrawals skip the document step once KYC is approved.
What documents does rkf99 require for KYC?
rkf99 accepts your National ID Card (NID), Passport or Driving Licence. Upload a clear, well-lit photo through the account dashboard. The review takes up to 12 hours. KYC is required only once — before your first withdrawal.
What is the wagering requirement on the first-deposit bonus?
The first-deposit bonus of 140% (up to ৳23,000) carries a 9× wagering requirement applied to the bonus amount. You have 7 days to complete wagering. Only real-money bets count. If you withdraw before completing wagering, the bonus and related winnings are forfeited.
Does rkf99 offer a daily cashback?
Yes. rkf99 pays a 1% daily cashback on net losses. This is credited automatically to your wallet each day. VIP members earn higher cashback rates — VIP 2 earns 1.25%, VIP 3 earns 1.5%, up to 2.25% at VIP 6. See the Bonus & VIP page for full tier details.
How do I download the rkf99 app on Android?
Go to /rkf99-app/ and tap "Download APK". Before installing, enable "Install from unknown sources" in your Android security settings. The app is version 3.0.5, 36 MB and free. It requires Android 7.0 or later. There is no iOS app — iPhone users can play through the mobile browser.
Can I play rkf99 games on my phone browser?
Yes. The full game library — slots, live casino, fishing games and card games — works in any modern mobile browser. No app installation required. The mobile site adjusts to your screen size automatically.
What games does rkf99 have?
rkf99 hosts over 1,500 games from five providers: Pragmatic Play, Evolution, Sexy Gaming, Playtech and FA Chai. Highlights include Relax Fishing (Evolution, RTP 95.6%), Fortune Tiger (Sexy Gaming, RTP 97.3%), Teen Patti Joker (Evolution, RTP 96.6%) and Pool Rummy (Sexy Gaming, RTP 97.6%).
Is rkf99 safe to use?
All connections use SSL encryption. Passwords are stored as hashes. SMS two-factor authentication is available in Account Settings. rkf99 staff will never ask for your password or OTP via chat. If your account is accessed without your permission, change your password immediately and contact live chat.
How does the referral bonus work?
Share your unique referral link with a friend. When they register and make their first deposit, ৳175 is added to your wallet automatically. There is no cap on the number of referrals. The referred friend must be a new rkf99 player — existing accounts do not qualify.
How do I contact rkf99 support?
Use the 24/7 live chat button on any page of rkf99.lat. Support is available around the clock, including during BPL, IPL and T20 match nights. Live chat is the only official support channel — rkf99 does not publish an email address for public contact.
What happens if I forget my password?
Click "Forgot Password" on the login page. Enter your registered mobile number and an OTP will be sent to that number. Enter the OTP, then set a new password. If you no longer have access to your registered number, contact live chat with your identity document to regain access.